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Frequently Asked Questions

How can I purchase the products?

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To purchase our products, you need to sign up on our website and create an account. Then, you can choose the desired products and make a purchase using our credit or subscription system.

How can I download the products I've purchased?

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The download links for your purchased products are automatically added to your account. By logging into your account, you can access the download links and other content you've purchased.

In which file formats are your products provided?

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Our products are usually provided in commonly used file formats. These formats may include object files (.obj or .fbx), textures (.png or .jpeg), materials (.sbsrar , .jpeg or .png), vfx files (.unitypackage or .uasset), and sounds (.mp3 or .wav). You can check the available file formats on the product pages.

How can I add Unreal Asset to my project ?

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Extract the zip that you have downloaded from Cosmos. Under the Unreal folder there will be a Rocket folder. Copy and paste the Rocket folder to your Content.

How can I add Unity Asset to my project ?

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Extract the zip that you have downloaded from Cosmos. Under the Unity folder there will be a Rocket folder. Copy and paste the Rocket folder to your Assets folder.

Can I use the purchased products in my commercial projects?

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Yes, you can use the purchased products in your commercial projects. However, it is important to review the usage rights and license terms. Some products may have specific usage restrictions, so we recommend carefully reading the license terms provided on the product page.

What are the perks for first 1000 subscribers?

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Creating custom requests: If you will be among the first 1000 Cosmos subscribers, you will be able to send asset / environment / tools and your requests on all categories every month.50% discount on all subscription plans: The prices will be doubled after we reach 1000 subscribers.Special subscriber badge: You will have a special badge on your account designed by Leartes team only for first 1000 Cosmos subscribers.

What is your refund or return policy for the products?

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A refund will only be granted if 48 hours have elapsed since the purchase, the product has not been used for any purpose and you have a justifiable reason. Otherwise we reserve the right not to refund. However, in exceptional cases such as quality issues or download problems, you can contact our support team.

How do I cancel my subscription?

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Here's how to cancel your automatic renewal for your subscription managed through Xsolla: 1- Head to Your Xsolla Account: Visit https://account.xsolla.com. If you don't have an account yet, sign up using the email address associated with your subscription billing. Otherwise, simply log in.2- Open the Wallet Section: In the wallet section, navigate to and enable allow and enable history.3- Locate Your Subscription: Navigate to the "Subscriptions" section. If you can't find your subscription, click on “Add missing subscriptions” and enter your transaction ID and the billing email.4- Cancel Automatic Renewal: Once you've located your subscription and opened its details, find the option to cancel automatic renewal. Click on it to confirm cancellation.That's it! Your subscription will be canceled.If you encounter any problems while following the steps above, you can contact us via our contact form or via email for further assistance.

Which subscription plan should I choose?

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Choosing the right subscription plan for our marketplace depends on your annual revenue and the benefits you seek. We offer three main types of plans: Individual, Studio, and Enterprise, each designed to cater to different levels of development and business scale.
  • -Individual Plan: If you are a developer with an annual revenue of up to $100,000, the Individual Plan is ideal for you. Subscribers under this plan receive an Individual License, allowing you to access our assets under this specific license type.
  • -Studio Plan: This plan is suitable for studios or independent developers generating up to $2 million in annual revenue or with 2-11 employees. The Studio Plan grants a Studio License, which accommodates the broader needs of a small to medium studio.
  • -Enterprise Plan: This plan is designed for larger studios with revenues exceeding $2 million annually or with 12 or more employees. The Enterprise Plan provides an Enterprise License, ensuring you are covered for extensive commercial use across large projects.
Note: Each of these plans has a Premium version which offers all the benefits of the standard plans but includes a bonus feature: subscribers can choose up to three environments or tools per month for free.Note: No matter which plan you choose, you will be getting access to the same high-quality 3D assets, environments, materials, etc. The only difference is in the licensing terms and premium benefits.

Which license should I choose?

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Choosing the right license for purchasing our products depends on the size of your team and your annual revenue. We offer three types of licenses: Individual, Studio, and Enterprise, each tailored to different levels of development and business needs.
  • -Individual Plan: If you are a developer with an annual revenue of up to $100,000, the Individual License is the perfect fit. This license allows you to access our assets for your individual projects under specific terms.
  • -Studio Plan: For studios or independent developers with an annual revenue of up to $2 million or between 2 to 11 employees, the Studio License is suitable. It accommodates the needs of small to medium-sized studios, providing broader access for team use.
  • -Enterprise Plan: Studios with an annual revenue exceeding $2 million or with 12 or more employees should chose the Enterprise License. The Enterprise License ensures coverage for commercial use across large projects.
Note: No matter which license you choose, you will be getting access to the same high-quality 3D assets, environments, materials, etc.

What is the License for Humble Bundle's Bundles?

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Humble Bundle's Bundles are licensed under Personal/Individual License.
These frequently asked questions and answers are provided for general information purposes. For more information, please contact us.