Frequently Asked Questions

To purchase our products, you need to sign up on our website and create an account. Then, you can choose the desired products and make a purchase using our credit or subscription system.

The download links for your purchased products are automatically added to your account. By logging into your account, you can access the download links and other content you've purchased.

Our products are usually provided in commonly used file formats. These formats may include object files (.obj or .fbx), textures (.png or .jpeg), materials (.sbsrar , .jpeg or .png), vfx files (.unitypackage or .uasset), and sounds (.mp3 or .wav). You can check the available file formats on the product pages.

Extract the zip that you have downloaded from Cosmos. Under the Unreal folder there will be a Rocket folder. Copy and paste the Rocket folder to your Content.

Extract the zip that you have downloaded from Cosmos. Under the Unity folder there will be a Rocket folder. Copy and paste the Rocket folder to your Assets folder.

Yes, you can use the purchased products in your commercial projects. However, it is important to review the usage rights and license terms. Some products may have specific usage restrictions, so we recommend carefully reading the license terms provided on the product page.

Creating custom requests: If you will be among the first 1000 Cosmos subscribers, you will be able to send asset / environment / tools and your requests on all categories every month.

50% discount on all subscription plans: The prices will be doubled after we reach 1000 subscribers.

Special subscriber badge: You will have a special badge on your account designed by Leartes team only for first 1000 Cosmos subscribers.

Due to the nature of digital content, refunds or returns are generally not provided for purchased products. However, in exceptional cases such as quality issues or download problems, you can contact our support team.

Here's how to cancel your automatic renewal for your subscription managed through Xsolla:

1- Head to Your Xsolla Account: Visit https://account.xsolla.com. If you don't have an account yet, sign up using the email address associated with your subscription billing. Otherwise, simply log in.

2- Open the Wallet Section: In the wallet section, navigate to and enable allow and enable history.

3- Locate Your Subscription: Navigate to the "Subscriptions" section. If you can't find your subscription, click on “Add missing subscriptions” and enter your transaction ID and the billing email.

4- Cancel Automatic Renewal: Once you've located your subscription and opened its details, find the option to cancel automatic renewal. Click on it to confirm cancellation.

That's it! Your subscription will be canceled.

If you encounter any problems while following the steps above, you can contact us via our contact form or via email for further assistance.